BlackBerry® Bold™

[Allerich]

i have a bold 9780 and my LED light is just blinking in a sequence........but i cant fix the problem on the pc because i dont have a port. so what can i do?

[sdgardne]

Hi and Welcome to the Community!

Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):

1. With the battery inside, connect your BB to the wall charger
2. Leave it alone for 2 hours, no matter what the LED or the display does
3. Remove the battery
4. Wait 15 minutes
5. Insert the battery
6. Wait another 2 hours, no matter what the LED or the display does

This has been known to "kick start" some BBs.

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It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:

1. Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
2. Obtain access to a known good and identical BB...use your battery in it and see what happens

The results of this will indicate if it's your BB or your battery that has the problem. If it turns out to be your BB, then a PC that meets the requirements for the Desktop Software will be required:

• http://us.blackberry.com/software/desktop/desktop-pc/system-requirements.html

Good luck and let us know!

[John_Clark]

The device does not boot up?

Any fix is going to require plugging it into a USB port on a pc. Can you get access to one somewhere?

[Allerich]

i do not have a charging port at all so that is really the problem

[John_Clark]

You don't even have a wall charger? The instructions sdgardne posted sometimes work without a PC if it's just a dead battery issue. if it's more serious than that then a PC will be needed to attempt to reload the OS.