11-18-2012 06:11 AM
I have the current banking app on my phone version 1.1.
I keep getting reminders via app world to update to version 1.4.
Every time I attempt this it fails, it always downloads, says it installs sometimes with a restart but never installs. A check on app market still shows version 1.1 available.
It's not a major issue more frustrating than anything else.
11-18-2012 01:22 PM
I suggest this process...
First, ensure that the app is fully removed from your BB:
Next, clear the AppWorld application cache:
1. Open App World
2. Go to My World
3. Follow one (and only one!) of these steps:
3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T
3b. For Touch Screen Only BBs -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (
3c. For newer (e,g., OS6 and 7) BB's, see this KB:
4. AppWorld should close.
5. If your BB locks after issuing the cache clear, perform a battery pull reboot
6. Return to AppWorld/MyWorld (it may be sluggish while it re-synchronizes).
If step (4) does not happen as listed, then the clear cache did not work.
Now, return to MyWorld and see if the newer version is available in your Uninstalled Apps list and/or in the AppWorld catalog.
Hopefully it'll work for you! Good luck and let us know!
11-20-2012 10:29 AM
Thank you for your prompt reply and my apologies for the lateness of this post.
I have noted your comments and as I have only had the BB a few weeks I am somewhat reluctant to 'tamper' too much until I am fully confident with the inner workings of BB.
I have not had the app world update notification since my last entry and App World does show that I have the current app installed. As all other apps appear to be working normally and update correctly as required, I feel it maybe wiser to leave this app as it is (as it is only a shortcut to the full website.) and if problems persist with either this app or others installed, then I may have to resort to your suggestions.
Thank you again.
11-20-2012 10:30 AM