Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
Trusted Contributor
tmbold7055
Posts: 181
Registered: ‎02-03-2009
My Device: Not Specified
Accepted Solution

Lock/Unlock BB 9700

I recently upgrade my OS and cannot lock my phone.

 

Before upgrade the OS, pressing the top left corner locked the phone.

Also pressing [A] locked the phone.

 

Now, these functions do not work.

 

Please help.

 

Thank you

Please use plain text.
JSanders
Posts: 84,491
Likes: 22,917
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Lock/Unlock BB 9700

Yep, there are hundreds of similar posts in this forum about the issue.

You'll find it doesn't work the way it used to.

 

Now, to lock the device, you will need to set a password first.

The top left key on the device will only put the Blackberry in standby mode.

 

Downgrading back to your earlier OS is your only option to revert the function to the way it was.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Trusted Contributor
tmbold7055
Posts: 181
Registered: ‎02-03-2009
My Device: Not Specified

Re: Lock/Unlock BB 9700

Thank you JSanders.

 

I will try setup the password on the device.

Please use plain text.
New Contributor
mvanderkruk
Posts: 9
Registered: ‎01-02-2010
My Device: Bold 9700
My Carrier: Vodafone NL

Re: Lock/Unlock BB 9700

Why is this not a configurable option ?

I do NOT want to type in a password everytime I just want to check my screen to see if i have email.

I just want the screen to lock untill I press the lock button again. Also I want to display owner information when locked.

Please use plain text.
New Contributor
shorty123
Posts: 4
Registered: ‎12-05-2010
My Device: 9700

Re: Lock/Unlock BB 9700

hey

 

i had the same problem.. set a password on your device and then in options, screen/keyboard settings apply one of the left or right keys to be the password locker..it then works in the same way the top left hand button did

Please use plain text.