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New Contributor
Posts: 2
Registered: ‎12-22-2012
My Device: Bold 9900
My Carrier: Indosat

Lost Back Management Menu on BBM version 7.0.0.126

Hi, I've just upgrade may BBM to the 7.0.0.126 version a couple days ago.

And it was work.

 

But today, when I go to the options menu (at BBM), I can't find the Back Up Management Menu.

Why is it happend?   And how can I back up my BBM contact remotely?

 

Thanks

 

 

 

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Lost Back Management Menu on BBM version 7.0.0.126

Hi ani_saban

 

Welcome to BlackBerry Support Forums

 

 

This new version of BBM7 does not offer local Backup of your Contacts ,With BBM 7 your Contacts will backup automatically with your BlackBerry ID.Please check this post  New BBM 7 Update Now Available: Get Talking with BBM Voice

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New Contributor
Posts: 2
Registered: ‎12-22-2012
My Device: Bold 9900
My Carrier: Indosat

Re: Lost Back Management Menu on BBM version 7.0.0.126

Thanks for the response<

 

Another question is: How if I want to restore my contact data (if something happened and my contact data lost)?

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Lost Back Management Menu on BBM version 7.0.0.126

Hi ani_saban

 

 

                           With new BBM7 all contacts are stored or associated with our BlackBerry ID ,So no chance of losing contact as long as you have the same BlackBerry ID.As everyone talking I hope with newer version this problem will be fixed and will allow  local backup. So right now all you have to do is to take care of your BlackBerry ID.

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Visitor
Posts: 1
Registered: ‎03-25-2013
My Device: curve 9360
My Carrier: Vodacom

Re: Lost Back Management Menu on BBM version 7.0.0.126

What if you upgrade your Bbm, will the contatacs be recovered automatically?
Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Lost Back Management Menu on BBM version 7.0.0.126


duan123 wrote:
What if you upgrade your Bbm, will the contatacs be recovered automatically?

As already mentioned if you update your BlackBerry Messenger to version 7 then you BBM contacts will be stored with your BlackBerry ID. And after updating when you login within your BlackBerry ID within your device your Contacts will be restored .

 

If you are using an older version and trying to update then before updating BBM always do a backup of your BBM contacts , for help refer to this KB :

 

KB20554 How to back up and restore the BlackBerry Messenger contact list

 

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