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New Contributor
carob
Posts: 2
Registered: ‎09-26-2012
My Device: Bold 9700

Lost messages

Hi,

 

I have a Blackberry 9700.  Due to problems I have been having with our builders I have been saving all our texts as a record of how things have (or have not) progressed.

 

Unfortunately I now realise that most of these (apart from the last few weeks) have disappeared.  Does anyone know why this is and if/how I can get them back please?

 

Many thanks for any help.

JSanders
Posts: 86,468
Likes: 23,183
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Lost messages

Do you have any back up of your BlackBerry made using your BlackBerry Desktop Software on your PC?

 

Do you have BlackBerry Protect installed on your device?

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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New Contributor
carob
Posts: 2
Registered: ‎09-26-2012
My Device: Bold 9700

Re: Lost messages

Hi,

 

Yes, I have backed up my BlackBerry and I have BlackBerry protect.

 

Cheers, Caroline