Carol_Rin wrote:
Hi there
I had the same exact problem, and promptly reported the stolen phone and blocked the SIM card from my provider. That was on the 23rd of July. Today I got told from friends that someone was contacting them on BBM from my old contact, so I added him and managed to speak with him: he bought the phone in Nigeria (where he now lives). It is very frustrating to know that this person has in his hands all my data, photographs, messages and so on, and that he is even using them. So I really need to find a way of blocking the DEVICE so that he will not be able to do so anymore.
I will go to the police tomorrow to report it again, even though I don't think they will be able to do anything about that, and I can't find and Blackberry Helpline I can call to solve the problem.
Really hope you can help.
Carolina
Hi and Welcome to the Community!
Please see this helpful post:
Like insurance, the time to have done things was BEFORE the need arose. Further, BBs are the most secure mobile devices available...but they depend on the human activating the various security features. For instance, if you had enabled a device lock password, then after 10 failed attempts by someone else, your BB would have wiped clean of all personal information. Further still, if you had installed the FREE BB Protect, you could have used that right away to initiate a remote wipe.
But, again, these things (and all others) depend on something being done beforehand...installing BB Protect, activating the device lock password, some other 3rd party security app...once the BB is out of your hands, the level of security on it can no longer be affected, and you are stuck with whatever you chose to implement before it became lost or stolen.
IMHO the device itself is a mere commodity...the data contained on it, that is priceless, and every security feature that a BB has is designed to protect that information...if, that is, those security features are activated.
Good luck!
 button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. | |||
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vaidyat wrote:
Hi,
I am from India using Reliance CDMA ( No SImcard) Blackberry8530, lost yesterday night, enabled BB Protect, is there anyway to find it or trace it. Can i Blacklist the phone. Pls let me know, details given below..
Mobile Phone No. <removed>
Model No. 8530 CDMA ( Without Simcard)
RSN No. <removed>
BB PIN: <removed>
Thanks,
Thilak V
EDIT: Personal Information such as PIN, phone # is prohibited for your security. Please review User Guidelines under section "Be careful."
Hi and Welcome to the Community!
Everything available is already posted above, and in the various links provided...please review that for what you need.
Further, you notice that much of what you posted was redacted...this site is not a formal channel for any communication to/from RIM. Rather, it is a public forum where users try their best to help other users out with issues. As such, no one here can possibly use the personal information you posted, and nefarious souls who likely troll such sites would love to get ahold of your personal information with which to do evil things. Hence, posting such here is not recommended, and our good Mods are always diligent at redacting what should not be displayed.
Good luck!
| button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. | |||
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