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BlackBerry® Bold™

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New Contributor
Posts: 5
Registered: ‎01-15-2012
My Device: Bold 9780
Accepted Solution

MEP 0

I bought a Blackberry Bold 9780 the person i bought it from says it was on bell network, there is no bell in winnipeg manitoba where i live so i try to unlock it. Now i realized it as o mep left and i dont know what to do. I have a curve using now but im stuck with the Bold and dont know what to do with it
Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30

Re: MEP 0

Only RIM can unlock a phone once the MEP codes have been exhausted. Contact your carrier for information on how to proceed. I hope that helps you. :smileyhappy:

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



New Contributor
Posts: 5
Registered: ‎01-15-2012
My Device: Bold 9780

Re: MEP 0

thanks,
New Contributor
Posts: 3
Registered: ‎12-21-2011
My Device: 9790

Re: MEP 0

Some of us here can fix mep0,
New Contributor
Posts: 5
Registered: ‎01-15-2012
My Device: Bold 9780

Re: MEP 0

Please tell me how to

New Contributor
Posts: 6
Registered: ‎01-17-2012
My Device: 9800

Re: MEP 0

[ Edited ]

contact with me pm 

[Removed personal information to comply with Community Guidelines and Terms and Conditions of Use]

New Contributor
Posts: 5
Registered: ‎01-15-2012
My Device: Bold 9780

Re: MEP 0

ok, will do

New Contributor
Posts: 6
Registered: ‎10-10-2012
My Device: 9300

Re: MEP 0

hello bro.im from egypt,my mobile 9300 3G,first sorry for my bad english, i type 10 times mep wrong, my mobile locked mobinil,i want to unlocked my mobile and don't know what can i do i go ask all mobile shops and they told me we can't help u :/, any help please for this problem and don't know how to contact support need help only :/.. thanks... my pin:230B3B66 

New Contributor
Posts: 6
Registered: ‎10-10-2012
My Device: 9300

Re: MEP 0

[ Edited ]

im from egypt,my mobile 9300 3G,first sorry for my bad english, i type 10 times mep wrong, my mobile locked mobinil,i want to unlocked my mobile and don't know what can i do i go ask all mobile shops and they told me we can't help u :/, any help please for this problem thanks... my pin: [Removed personal information to comply with Community Guidelines and Terms and Conditions of Use]

Posts: 88,831
Likes: 23,692
Solutions: 6,096
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: MEP 0

You question has been answered already in the second post of this thread.

 

After the ten attempts have been used, you must get RIM to unlock the device.


There are two routes, and only two, to achieve this.

* IF your device is in warranty, contact your service provider technical support. Tell them you have this issue which needs to be escalated to RIM level customer support. I'll warn you that most carrier technical support people will first assume and think you are referring to a device security unlock, and you will need to convince them otherwise and explain clearly what you need. THEY will not be able to help you because the carriers themselves cannot unlock a device which has had the MEP code attempts depleted, and should (and you will need to ask) to have the case escalated to RIM level tech support.
* If your device is out of warranty, contact RIM direct. See the Contact Us information from the website: http://ca.blackberry.com/contact/ The options you want to select to speak to BlackBerry Customer Care are 3 (for inquiries, orders, billing, e-RMA etc) then 5 (e-RMA and Out of Warranty).

Make sense? Good luck.

 




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