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YUGO_chidi
Posts: 1
Registered: ‎09-28-2012
My Device: Curve 2
My Carrier: MTN

MY BLACKBERRY 9700 WON'T START!

My blackberry bold 9700 would not come on. it is showing a battery with a red cancelation sign on it. I've changed batteries and it still is not coming on. It is showing on blackberry desktop but it won't update the software

 

Please help, noww.

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JSanders
Posts: 85,094
Likes: 23,011
Solutions: 5,922
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: MY BLACKBERRY 9700 WON'T START!


Leave the device to charge 2-3 hours, and then, still connected to the charging cable, remove the the battery from the device a few seconds and reinsert it. If it boots--leave it to charge to 100% (check Options > Status for the percentage). If it doesn't reboot on the first attempt, leave it several more hours. I've had one charge for two days before it came back to life after an extreme battery depletion. Every 3-4 hours, with the device still connected to the charger, you can remove and replace the battery to see if it reboots.




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New Contributor
Discorico
Posts: 2
Registered: ‎09-25-2012
My Device: Bold9700
My Carrier: 8ta south africa

Re: MY BLACKBERRY 9700 WON'T START!

Hi

I have a blackberry 9700 and I want to update my software from os 5 to os6 but my carrier only has updates for other bb devices n not mine. Does this mean I can't update my software? Please help
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JSanders
Posts: 85,094
Likes: 23,011
Solutions: 5,922
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: MY BLACKBERRY 9700 WON'T START!


Discorico wrote:
Hi

I have a blackberry 9700 and I want to update my software from os 5 to os6 but my carrier only has updates for other bb devices n not mine. Does this mean I can't update my software? Please help

Don't waste your time upgrading the 9700 to OS6, you will not like it. Your device will be slow and with very low memory.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.