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Cellco
Posts: 1
Registered: ‎02-23-2014
My Device: Bold 9900
Accepted Solution

Mail Sync Log to Support

I cannot find support email.  I having trouble sending log to support.  I am receiving 'program error occured at line 131 in .\Error.cpp'  "Please send Log to Technical Support"

 

I have Sync Logging Full set to on, I have located log file.  I do not have anywhere to send the log to.

 

Please use plain text.
Guru I
John_Clark
Posts: 15,987
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917

Re: Mail Sync Log to Support

You need to contact BlackBerry support through your carrier, AT&T, in order to send logs to support.
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