09-14-2011 07:14 AM
While trying to view maps on blackberry phone, got problems in displaying them. A white screen appears in place of maps. Able to pan/ zoom into the white screen and it displays white screen.
What could be the reason?
Help needed.
Note: My phone has proper network connection - able to browse sites from the browser.
The phone I use is bold 9700. Also tried maps in 3 other phones.
Thanks in advance,
Gowrish
09-19-2011 02:48 PM
Hi growrishg
Where are you located and who is your wireless provider?
Thanks
-CptS
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09-19-2011 11:13 PM
Hi,
A few hours back figured the solution.
Singapore - (ServiceProvide: Singtel)
Used a SIM with blackberry service enabled and the Maps work now.
So explicitely setting APN also helped to solve the problem.
09-20-2011 08:23 AM
Ah, ok. So you did not have a BlackBerry enabled SIM in your device? This would make sense as BlackBerry Maps requires a BlackBerry data plan.
Thanks
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!