09-08-2012 01:07 PM
Ever since I upgraded to OS 7.1 on my Verizon Bold 9930, I often get the message "Device Media Processor Busy" when I use the media player, Pandora or watch a You Tube video. I've looked on several forums and found that this is a common problem. The only fix is to remove the battery to reset the phone. But after several uses of various Media Apps the problem comes back. Is there something I can doing to eliminate this issue, or is there going to be a new OS upgrade that fixes this problem. I'm currently running 7.1.0 Bundle 457.
09-08-2012 01:23 PM
If it were me, I'd update to this bundle:
1. Download the OS bundle from here: It should be 18.104.22.1680 (package 22.214.171.1247)
2. The upgrade process will do a backup/restore but it doesn't hurt to do a manual backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion and unplug BlackBerry. If you don't have it you can get BlackBerry Desktop Software here http://us.blackberry.com/apps-software/desktop/
3. Download the OS file from step 1 to the PC then install it to the PC by running (double clicking) the file you downloaded.
4. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml." Also check the following locations for vendor.xml files and delete any instances of the file:
On Windows Vista/7 navigate to C:\Users\YOUR_USER\AppData\Roaming\Research In Motion\BlackBerry\Loader XML (Where "YOUR_USER" is your username)
On Windows XP navigate to C:\Documents and Settings\YOUR_USER\Application Data\Research In Motion\BlackBerry\Loader XML (Where "YOUR_USER" is your username)
5. Plug in BlackBerry and double click on "Loader.exe." It's located in c:\program files\common files\research in motion\apploader
09-08-2012 04:33 PM