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BlackBerry® Bold™

New Member
Posts: 1
Registered: ‎09-11-2013
My Device: Blackberry Bold 9900
My Carrier: Vodacom

Media files lost or deleted

I recently connected my blackberry devce into another pd via the usb cable and after that all my media files have been somehow deleted. how can i recover them

Hall of Famer II
Posts: 55,762
Registered: ‎11-28-2008
My Device: PRIV (5.1.1), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Media files lost or deleted

Hi and Welcome to the Community!

Knowing only the tiny bit of information you provided, it's impossible to tell you anything for sure.

The first thing I'd suggest is looking at that other PC and see if, by chance, there was a backup taken to that PC when whatever happened was done. If so, you might be able to use that as a source of restore.

Otherwise, if the files are truly gone from your device, then restore depends on having a data source, and that won't be your device itself...rather, you would need to use a prior backup that you have taken as the source of restore now. You can find full instructions via the link in my auto-sig on this post.

Good luck!

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