BlackBerry® Bold™

[alexor]

OS 5.0.0.681

I always used just one contact list.

Then i added Gmail mail box and choose to synchronise.

Appers a lot of duplicates.

Then i've cleaned them by myself, thru deleting.

And bow i have problem:

I've got 2 contact lists on my device, both of them named **@gmail.com (same name)

One of them has ability for wireless synchronisation, another one says "Not Available"

One contains 103, another one 149 contacts.

So my contact list has separated to 2.

Becouse of this synchronisation with outlook is impossible, becouse it synchronises only small one.

I want to merge them back- how to do it?????

[jmrmb80]

If you change the default address book under Options | Advanced Options | Default Services to the other account and then try to sync what does it do?

[alexor]

it has only one contact list there

i think that is becouuse this 2 lists have the same name

[alexor]

so, any ideas???

[jmrmb80]

Try the steps in this KB article for how to merge multiple calendars into one

http://www.blackberry.com/btsc/KB19240

[Olutomiwa1]

Tried this but some of the steps did not work. Is there a specific method for merging address lists? PLEASE HELP!!!

[sss108]

I have the exact same problem and it is absolutely frustrating that RIM cannot assist their customers with this problem.

Can someone from RIM please give us the solution?

[mshepstone]

I have the exact problem too? Its very annoying having two contact lists? RIM please help!

[mshepstone]

after some searching i found this KB with a 'workaround'

http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB19704&sliceID=1&command=show&forwa...