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BlackBerry® Bold™

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New Member
Bayoneto
Posts: 1
Registered: ‎04-09-2012
My Device: 9700
My Carrier: Etisalat

Message in the screen

Hi there,

 

A messages are appeared in my Blackberry screen often whenever I switch off my device. It says:

!Uncaught exception: Index6>=6

!Uncaught exception: Application Registry.get or waitfor(0x7c802477365c3985) owner died Thread [Thread-85048320,5]

 

Can you pls. assist me of this problem. One more thing, the dialed & received calls aren't appearing  in the call list, only miss call are listed.

 

Plus. help. Appreciate your prompt response.

Thank you.

 

Regards,

Bayoneto

 

 

 

 

 

 

Please use plain text.
BlackBerry Technical Advisor (Retired)
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Message in the screen

Hi Bayoneto and welcome to the BlackBerry Support Community Forums!

 

I would suggest performing a backup of your BlackBerry® smartphone then reloading the software as shown in the article below:

KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

or

KB19915 - How to perform a clean reload of BlackBerry smartphone application software using BlackBer...

Thanks


-CptS

 

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