BlackBerry® Bold™

[devon59]

Sorry I am a BB newbie.  My message icon disappeared and I tried what I found on serveral posts to press alt key and click on the wheel and select show all icon.  However, the sho all icon didn't even appear so it made me believe that I didn't hide it any where. 

Then I tried changing the theme back to ATT defualt theme and some of the missing icon came back including SMS icon.  However, the message email icon is still missing.  Can anyone help, please?

Thank you

[JSanders Resident Expert]

On your BlackBerry device, go to:

1. Options > Advanced > Host Routing Table > Menu > Register.

2. Resend your service books from your carrier BIS site:
From your handheld device:   http://www.blackberry.com/btsc/KB15402

Go to the Personal Email Set Up icon and log in. Then under Help!, select Service Books, then select Send service Books.

From your desktop PC:  http://www.blackberry.com/btsc/KB02830
North American Carriers - scroll down to select your carrier
WorldWide Carriers - Find your carrier on the list

3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. This reboot, even if you have already done this, is often needed to install the service books.

[devon59]

Thank you for the reply.  When I go to host routing table and clicked menu, there was only "Close" option available to select.  There was no "Register" option to select.  What should I do>?

[devon59]

Hi again, Even though I didn't see option to register, I went ahead and followed your suggestion on send service book and reboot my phone.  Now the icon came back!!  Thank you so much.  However, my problem now is... when I click on my mail icon acct (gmail account I setup), it said no messages. 

I tried sending email to my gmail account and I saw the email on the computer but it didn't go to my BB.  What should I do?