12-30-2011 09:14 AM
Hi I have a 9650 and for some reason when I got visual voicemail, my icons in the boxes on the phone screen went away... no speakerphone icon, no mute, etc. I cant find anything in the manual or online, and since this is the only phone i have access to most of the time, tech support is no help. any suggestions? thank you
01-03-2012 10:26 AM
Welcome to the BlackBerry Support Community Forums.
Are these options only missing when using Visual voice mail or when using the phone in general?