BlackBerry® Bold™

[H3llGhost]

Hello,

I have created with the DM a backup of my phone for testing proposal.

After finishing the tests I want to use the backup and noticed that there are text messages missing.

In general I can say, that there are less messages missing when I delete first all text messages.

But how can that be? I thought the whole database is replaced with the saved one.

I am using 7.1.0.569, but I have recognized that problem with the 9000 and 9300, too.

[H3llGhost]

Problem is still there.

To be sure that there is no application causing that problem I wiped my blackberry, but there is the same behaviour.

It would be great, if there is a real solution. Furthermore I am searching for more information how to understand the log of my blackberry.
Mostly there are a lot of cryptic messages which I can't associate with other things.

[H3llGhost]

Okay another some test runnings:

I restored some messages and compared the count. Messages are like expected missing.

The device was rebooted with alt + shift + delete. After that I made another backup from the sms messages.

I started the restore again and there are missing again messages.

Some research brought up that the system uses the synchronization api (http://us.blackberry.com/devjournals/resources/journals/jan_2006/BlackBerryDeveloperJournal-0301.pdf...

I think there should be done some improvements to fix the issue.

[kosten4]

Is DM the same as Desktop Software?

[H3llGhost]

Oh yeah.
They have changed the name, I have to remember that.

[kosten4]

Why don't you try a back up through bb protect?

[H3llGhost]

I have tried it.
http://supportforums.blackberry.com/t5/BlackBerry-Bold/BlackBerry-Protect-kills-my-application-memor...

[H3llGhost]

Some more tests and so on I found some interesting log entrys while doing the recovery.

guid:0xA47E882501F5CEB1 time: Mon Oct 29 00:19:53 2012  severity:5 type:2 app:net.rim.chat data:Message: 0x55ef641c(timeStamp: 1331393676570) added to chat: 0x864b32ab
guid:0xE68C69BA0F2EBC4D time: Mon Oct 29 00:19:53 2012  severity:5 type:2 app:CC data:IsFDNEnabled,"false"
guid:0xA47E882501F5CEB1 time: Mon Oct 29 00:19:53 2012  severity:5 type:2 app:net.rim.chat data:Message: 0xff0fec9c(timeStamp: 1331395776472) added to chat: 0x864b32ab
guid:0x97C9F5F641D25E5F time: Mon Oct 29 00:19:53 2012  severity:0 type:2 app:System data:VM:GRONv=1701
guid:0x97C9F5F641D25E5F time: Mon Oct 29 00:19:53 2012  severity:0 type:2 app:System data:VM:GRONv=1703
guid:0x3E4BE90ECA9B4845 time: Mon Oct 29 00:19:53 2012  severity:4 type:2 app:UnifiedCommons data:USF: device is under 'low priority' low memory state.
guid:0x97C9F5F641D25E5F time: Mon Oct 29 00:19:53 2012  severity:0 type:2 app:System data:VM:GRONv=1706
guid:0x97C9F5F641D25E5F time: Mon Oct 29 00:19:53 2012  severity:0 type:2 app:System data:VM:GRONv=4274
guid:0xAE7261FDE99EF76A time: Mon Oct 29 00:19:53 2012  severity:4 type:2 app:net.rim.bb.appremoval data:LOWh
guid:0x97C9F5F641D25E5F time: Mon Oct 29 00:19:53 2012  severity:0 type:2 app:System data:VM:GRONv=1708
guid:0xA47E882501F5CEB1 time: Mon Oct 29 00:19:53 2012  severity:5 type:2 app:net.rim.chat data:Message: 0x6f7cd039 removed from chat: 0x7be778a0
guid:0x97C9F5F641D25E5F time: Mon Oct 29 00:19:53 2012  severity:0 type:2 app:System data:VM:GRONv=1723
guid:0xA47E882501F5CEB1 time: Mon Oct 29 00:19:53 2012  severity:5 type:2 app:net.rim.chat data:Message: 0xe980c02e removed from chat: 0x9ecf78af

Why runs the memory low, when the device has nothing only the core modules installed?

No Wifi or radio connected and over 200 mb application free (checked unter options -> storage).