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BlackBerry® Bold™

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Developer
H3llGhost
Posts: 79
Registered: ‎02-19-2009
My Device: Not Specified

Missing text messages after recovery

Hello,

 

I have created with the DM a backup of my phone for testing proposal.

After finishing the tests I want to use the backup and noticed that there are text messages missing.

 

In general I can say, that there are less messages missing when I delete first all text messages.

But how can that be? I thought the whole database is replaced with the saved one.

 

I am using 7.1.0.569, but I have recognized that problem with the 9000 and 9300, too.

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Developer
H3llGhost
Posts: 79
Registered: ‎02-19-2009
My Device: Not Specified

Re: Missing text messages after recovery

Problem is still there.

To be sure that there is no application causing that problem I wiped my blackberry, but there is the same behaviour.

It would be great, if there is a real solution. Furthermore I am searching for more information how to understand the log of my blackberry.
Mostly there are a lot of cryptic messages which I can't associate with other things.
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Developer
H3llGhost
Posts: 79
Registered: ‎02-19-2009
My Device: Not Specified

SMS Messages are on the way to be lost

[ Edited ]

Okay another some test runnings:

 

I restored some messages and compared the count. Messages are like expected missing.

The device was rebooted with alt + shift + delete. After that I made another backup from the sms messages.

 

I started the restore again and there are missing again messages.

 

Some research brought up that the system uses the synchronization api (http://us.blackberry.com/devjournals/resources/journals/jan_2006/BlackBerryDeveloperJournal-0301.pdf...

I think there should be done some improvements to fix the issue.

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Super Contributor
kosten4
Posts: 338
Registered: ‎09-11-2010
My Device: BB Bold 9900
My Carrier: vodafone UK

Re: Missing text messages after recovery

Is DM the same as Desktop Software?
Blackberry! Here, now, forever!
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Developer
H3llGhost
Posts: 79
Registered: ‎02-19-2009
My Device: Not Specified

Re: Missing text messages after recovery

Oh yeah. :smileyhappy:
They have changed the name, I have to remember that.
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Super Contributor
kosten4
Posts: 338
Registered: ‎09-11-2010
My Device: BB Bold 9900
My Carrier: vodafone UK

Re: Missing text messages after recovery

Why don't you try a back up through bb protect?
Blackberry! Here, now, forever!
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Developer
H3llGhost
Posts: 79
Registered: ‎02-19-2009
My Device: Not Specified

Re: Missing text messages after recovery

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Developer
H3llGhost
Posts: 79
Registered: ‎02-19-2009
My Device: Not Specified

Re: Missing text messages after recovery

Some more tests and so on I found some interesting log entrys while doing the recovery.

 

guid:0xA47E882501F5CEB1 time: Mon Oct 29 00:19:53 2012  severity:5 type:2 app:net.rim.chat data:Message: 0x55ef641c(timeStamp: 1331393676570) added to chat: 0x864b32ab
guid:0xE68C69BA0F2EBC4D time: Mon Oct 29 00:19:53 2012  severity:5 type:2 app:CC data:IsFDNEnabled,"false"
guid:0xA47E882501F5CEB1 time: Mon Oct 29 00:19:53 2012  severity:5 type:2 app:net.rim.chat data:Message: 0xff0fec9c(timeStamp: 1331395776472) added to chat: 0x864b32ab
guid:0x97C9F5F641D25E5F time: Mon Oct 29 00:19:53 2012  severity:0 type:2 app:System data:VM:GRONv=1701
guid:0x97C9F5F641D25E5F time: Mon Oct 29 00:19:53 2012  severity:0 type:2 app:System data:VM:GRONv=1703
guid:0x3E4BE90ECA9B4845 time: Mon Oct 29 00:19:53 2012  severity:4 type:2 app:UnifiedCommons data:USF: device is under 'low priority' low memory state.
guid:0x97C9F5F641D25E5F time: Mon Oct 29 00:19:53 2012  severity:0 type:2 app:System data:VM:GRONv=1706
guid:0x97C9F5F641D25E5F time: Mon Oct 29 00:19:53 2012  severity:0 type:2 app:System data:VM:GRONv=4274
guid:0xAE7261FDE99EF76A time: Mon Oct 29 00:19:53 2012  severity:4 type:2 app:net.rim.bb.appremoval data:LOWh
guid:0x97C9F5F641D25E5F time: Mon Oct 29 00:19:53 2012  severity:0 type:2 app:System data:VM:GRONv=1708
guid:0xA47E882501F5CEB1 time: Mon Oct 29 00:19:53 2012  severity:5 type:2 app:net.rim.chat data:Message: 0x6f7cd039 removed from chat: 0x7be778a0
guid:0x97C9F5F641D25E5F time: Mon Oct 29 00:19:53 2012  severity:0 type:2 app:System data:VM:GRONv=1723
guid:0xA47E882501F5CEB1 time: Mon Oct 29 00:19:53 2012  severity:5 type:2 app:net.rim.chat data:Message: 0xe980c02e removed from chat: 0x9ecf78af

 

Why runs the memory low, when the device has nothing only the core modules installed?

No Wifi or radio connected and over 200 mb application free (checked unter options -> storage).

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