03-06-2013 02:20 PM
I have a Blackberry 9930 activated on the Alltel network. Alltel tech support level 1,2,&3 as well as store personel have told me this device should function and broadcast wifi both while on the Alltel network as well as while roaming on the Sprint network. EVDO data works on the phone while roaming on the Sprint network. Tech support has opened a roaming trouble ticket with Sprint and sprint states that the phone has data access.
When I try to power up the mobile hotspot while roaming on the sprint network, it will not turn on and my blackberry displays a message similar to "The mobile network does not support this feature...."
Hotspot works great while on the Alltel network
Alltel is sending me now a 3rd handset but I doubt this will solve the problem. It seems to be a software issue with the phone. Any ideas?
03-07-2013 03:55 PM