Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Member
chrism1981
Posts: 1
Registered: ‎05-08-2013
My Device: Bold 9790

My 9790 Gets very hot, is it normal?

i have noticed that if i use the internet on my 9790 after a few mins the back of the phone gets very hot and it can take an hour or so to return to a normal temprature.

 

is it normal and if not what should i do?

Retired
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: My 9790 Gets very hot, is it normal?

Hey chrism1981,

Welcome to the BlackBerry® Support Community Forums.

 

Please review the following article that provides some information on why the BlackBerry® 7 smartphone may feeling warm during use: http://www.blackberry.com/btsc/KB31531

 

Let us know if you have any questions.

Thanks.

-HB

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!