12-13-2012 12:10 AM
Can someone help please. My BB bold 9780 screen turns white and stripes blank.
Can't make and receive calls. The whole home page turns blank.
I did the basic things like:
Remove the battery and SIM card.
Wipe off my device. Nothing works.
12-13-2012 01:08 PM
You might try these articles:
You may also want to try this procedure to perhaps narrow down the precise causal item:
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
Good luck and let us know!