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BlackBerry® Bold™

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Visitor
sears
Posts: 1
Registered: ‎09-17-2009
My Device: Not Specified

My BB bold screen has gone white blank and does not get normal

My BB bold screen has gone white blank.I tried reboot many times and removal of battery and SIM but no after turning on it stays white blank. This happened on its own while BB was on. Please help. 
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Elite I
jmrmb80
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: My BB bold screen has gone white blank and does not get normal

First download and install the Desktop Manager from here (5.0 without Media Manager is recommended): https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

Next download and install the handheld software from here: http://na.blackberry.com/eng/support/downloads/download_sites.jsp

Afterwards try reloading the OS by connecting the device to your computer, open the Desktop Manager, then go into the Application Loader. This will open a wizard that steps you through reloading the OS onto your device. More detailed steps can be found in here:
http://crackberry.com/blackberry-101-how-install-or-upgrade-new-rim-operating-system-os

 

 

If reloading your OS in the above manner doesn't work then you can try using either of the below methods

  1. http://www.blackberry.com/btsc/KB03485
  2. http://blackberryfaq.net/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F

 

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