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BlackBerry® Bold™

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New Contributor
limiusheng
Posts: 2
Registered: ‎01-21-2013
My Carrier: Starhub

My BB9900 got shutdown and reset by itself intermittently

Dear BB users, Can you please share with me how to get this problem fixed? Thanks a lot!
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Forums Advisor III
unleashurself
Posts: 1,016
Registered: ‎04-23-2012
My Carrier: Bharti-Airtel

Re: My BB9900 got shutdown and reset by itself intermittently

Hi,

 

Please boot your handheld in safe mode and observe..!!

 

KB17877 : How to boot your handheld in Safe Mode

 

 

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New Contributor
limiusheng
Posts: 2
Registered: ‎01-21-2013
My Carrier: Starhub

Re: My BB9900 got shutdown and reset by itself intermittently

I have been using various BB in last three years but never came across to have this kind of problem... I'm using BB9900 since last year September thus I wonder if the problem lies with myself or the phone... Perhaps it is time to change another phone soon... Thanks for your comment! :-)
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