Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Contributor
limiusheng
Posts: 2
Registered: ‎01-21-2013
My Device: BB9900

My BB9900 got shutdown and reset by itself intermittently

Dear BB users, Can you please share with me how to get this problem fixed? Thanks a lot!
Forums Advisor III
unleashurself
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9780

Re: My BB9900 got shutdown and reset by itself intermittently

Hi,

 

Please boot your handheld in safe mode and observe..!!

 

KB17877 : How to boot your handheld in Safe Mode

 

 

New Contributor
limiusheng
Posts: 2
Registered: ‎01-21-2013
My Device: BB9900

Re: My BB9900 got shutdown and reset by itself intermittently

I have been using various BB in last three years but never came across to have this kind of problem... I'm using BB9900 since last year September thus I wonder if the problem lies with myself or the phone... Perhaps it is time to change another phone soon... Thanks for your comment! :-)