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BlackBerry® Bold™

Posts: 1
Registered: ‎09-28-2012
My Device: Bold 9000
My Carrier: bouygues

My Blackberry Bold 9000 do not switch operator when traveling in Europe

My bold 9000 refuse to change operator when traveling through europe.Work perfect only in France with "Bouygue"

There is no access in the menu to authorize the change of operator...I have the latest upgrade software 6.1....

What to do ???

Hall of Famer II
Posts: 50,922
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (, Playbook (
My Carrier: TMobile USA

Re: My Blackberry Bold 9000 do not switch operator when traveling in Europe

[ Edited ]

Hi and Welcome to the Community -- and apologies for the delayed reply

Please check with your mobile service operator to ensure that the function you are attempting is allowed via your service plan from them. If you are keeping your home-network SIM in your BB, then your service plan from your home provider must enable this function. If you are attempting to use a different provider SIM as you travel, then you must ensure that your BB is unlocked so that other SIMs can function in it:

Good luck and let us know!

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