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New Contributor
Posts: 8
Registered: ‎03-07-2014
My Device: 9900
Accepted Solution

My Blackberry Bold 9900 email setup not working

Dear all,

Would appreciate if anyone could giving an suggestion according above subject. When i am entering Setup Wizard and I am trying to open email setup but the email setup can't open. Other applications are run normally.
Any suggestion is really appreciated, i am getting crazy how to solve this issue. Because i can't connect my email on My Blackberry.

Thanks and best regards,
fahad

 

New Contributor
Posts: 8
Registered: ‎03-07-2014
My Device: 9900

Re: My Blackberry Bold 9900 email setup not working

Re: My Blackberry Bold 9900 email setup not working

Hi and Welcome to the Community!

That is unusual...and could be indicative of greater problems. But, if all you want to do is resolve the ability to configure email, then via your BB Browser, go to www.blackberry.com/integrate and try configuring your email there.

Good luck!

 

 

 

did not worck with me ( unknown error , please try again )

New Contributor
Posts: 4
Registered: ‎03-07-2014
My Device: BB Bolt 9900 and BB Torch 9810

Re: My Blackberry Bold 9900 email setup not working

Hi, try to do so, but get an "Unknown error".

 

In addition BBM did not react and Whatsapp did not respond in some cases.

I could not see the EMail setup, only Enterprise activation is possible, did not use that on that phone.

Regards Ralph

New Contributor
Posts: 8
Registered: ‎03-07-2014
My Device: 9900

Re: My Blackberry Bold 9900 email setup not working

so i cant open may email no more from may blackberry !!!
Forums Advisor I
Posts: 733
Registered: ‎11-01-2013
My Device: Z30, Z10 (10.2.1.3442), 9860 (7.1), Samsung S4
My Carrier: Indosat

Re: My Blackberry Bold 9900 email setup not working

Hi there

 

You might get help from this Knowledge Base. The Email Setup application is missing from the BlackBerry smartphone

 

Cheers and good luck.

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New Contributor
Posts: 8
Registered: ‎03-07-2014
My Device: 9900

Re: My Blackberry Bold 9900 email setup not working

arthur72

i have Email Setup application but i cant log in

Validation Tool = done
Resend Service Books = done
www.blackberry.com/ = done


not working :smileysad:
Forums Advisor I
Posts: 733
Registered: ‎11-01-2013
My Device: Z30, Z10 (10.2.1.3442), 9860 (7.1), Samsung S4
My Carrier: Indosat

Re: My Blackberry Bold 9900 email setup not working

Hi Fahad

Have you try resolution no. 4-5 as mentioned at that link? Please check.
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New Contributor
Posts: 8
Registered: ‎03-07-2014
My Device: 9900

Re: My Blackberry Bold 9900 email setup not working

hi arthur72

may wireless is good

service plan is good
Forums Advisor I
Posts: 733
Registered: ‎11-01-2013
My Device: Z30, Z10 (10.2.1.3442), 9860 (7.1), Samsung S4
My Carrier: Indosat

Re: My Blackberry Bold 9900 email setup not working

I'll try to reboot in this way. Turn on your device, connect to the wall charger, remove the battery, simcard and SD card. Leave for 20 minutes. Then reinsert and see if there's any difference. This reboot might fix some glitches of some programs and apps.
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• If your issue solved, mark the best post in your thread as Solution
New Contributor
Posts: 8
Registered: ‎03-07-2014
My Device: 9900

Re: My Blackberry Bold 9900 email setup not working

OK arthur72