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Visitor
Posts: 1
Registered: ‎06-28-2013
My Device: blackberry 9900
My Carrier: Smart

My Blackberry ID account is Unable to login to Blackberry Apllication World

please help me sir!! i just want to download more games and apllication to my blackberry phone..i cant able to login with my blackberry ID.. :smileysad:( please help me immediately .. Thx For Your Help in Advance :0

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: My Blackberry ID account is Unable to login to Blackberry Apllication World

Hello tengtotz

 

Welcome to BlackBerrry Support Forums

 

Please refer to this Knowledge Base and follow those suggestion :

 

KB28212  : "Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7

 

I hope it will help.

 

 

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Forums Advisor III
Posts: 1,822
Registered: ‎05-29-2013
My Device: BlackBerry Z30
My Carrier: Bell

Re: My Blackberry ID account is Unable to login to Blackberry Apllication World

Sorry to jump in but if you want you can just create an new Blackberry Id by going here ---> http://bbid.com
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Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: My Blackberry ID account is Unable to login to Blackberry Apllication World


RobGambino wrote:
Sorry to jump in but if you want you can just create an new Blackberry Id by going here ---> http://bbid.com

Hello Rob

 

I really appreciate your effort..

 

But for this error a user don't need to create a new BlackBerry ID . In my opnion most user don't want to create and use a new BlackBerry ID unless no other options are available or left , because when using a new ID user will loose access to any Paid application they bought from BlackBerry world. 

 

Regarding this error , most often this error appear when we change SIM card or while on a roaming network and changing SIM , while doing so sometime our BlackBerry ID get out of sync then this error appear on our device while accessing BlackBerry world or BlackBerry ID or anything that is associated with our BlackBerry ID . If we go through the above KB it has 3 workaround available to resolve this issue . Although # Workaround 2 is the last option , after a factory reset an user can use the same BlackBerry ID as he had earlier which will resolve his issue.

 

Simply changing or creating a new BlackBerry ID on BlackBerry ID Website will not resolve this issue , On BlackBerry 7 devices BlackBerry ID is deep integrated into device and  will not allow user to simply put the new BlackBerry ID when we recieve this error on device , But a user had to perform a Security wipe before entering or using the new BlackBerryID .

 

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Forums Advisor III
Posts: 1,822
Registered: ‎05-29-2013
My Device: BlackBerry Z30
My Carrier: Bell

Re: My Blackberry ID account is Unable to login to Blackberry Apllication World

Thank you, let's hope your solution help out tengtotz
_______________________________________________________
Want to contract me? You can follow me on Twitter @RobGambino

Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!
Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: My Blackberry ID account is Unable to login to Blackberry Apllication World


RobGambino wrote:
Thank you, let's hope your solution help out tengtotz

You're most welcome .. Definetely it will help if above user follow those suggestion .Or any other user who go through this thread to resolve there issue with this error on there BlackBerry .

 

 

Cheers !

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