BlackBerry® Bold™

[grufflybear]

Hello... Anybody help me ?   I set up phone ok about month ago and receive emails ok through Blackberry but since updating the Blackberry App software my Identity has been blocked, Now I still get my e.mails and things I had already set up but I cannot buy any new apps and if I try to update any settings (like adding a new e.mail address) which need my blackberry password I cannot access them.  I have reset the password and still the same problem, Vodafone told me that it was a software bug on my phone that would be sorted out by a software upgrade....  that sounds a bit vague.. so I really don't know what to do.   It is not telling me the password is locked because of too many failed attempts...    when I do anything that need verification of Blackberry id I just get "Unable to log in to your Blackberry ID account...  by going online I have been able to reset it through my pc etc and i get different message if I deliberately type the password wrong...

anybody got any ideas ?

[JSanders Resident Expert]

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

Now, try your BlackBerryID again.

[grufflybear]

reboot didn't resolve - I am tempted to try the security cleardown but I am afraid that if I do that my Blackberry ID will still be tied to this handset and I will never be able to even set up the facilities I already have...

[cxpietersen]

hie im also havingthe same problem with my 9300 gemini curve ive tried all the reboot ways but stl\ill its not working please help? did yoursd  end up working