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BlackBerry® Bold™

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New Contributor
CepaBB
Posts: 2
Registered: ‎08-20-2013
My Device: Bold 9790
My Carrier: Lime
Accepted Solution

My Bold will not play You Tube videos

Hello, I'm new to this forum.

All of a sudden today my BB wil not play Youtube videos.

It tries, it says buffering and then I get a message saying "Device media processor is busy" .Does anyone know what is going on. Thanks.

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Forums Advisor III
gutijose14
Posts: 1,413
Registered: ‎07-01-2013
My Device: Blackberry Q10 (OS 10.2.1.2234)
My Carrier: Movilnet

Re: My Bold will not play You Tube videos

Hello

 

Welcome to the blackberry family

Friend to be able to play video in your device we recommend you to be connected to a wifi network

Always recommended to use wifi network for you to play video and you want to see a video and you're just using your data plan...

I also recommend restarting your blackberry so you do not get the message busy to watch a video

 

Kudos **Do not forget to give those people who help and advise you regarding your questions, as well give the answer like**

@ gutijose14


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Super Contributor
mondi21
Posts: 498
Registered: ‎07-08-2013
My Device: 9320/7.1.0.865 (B2428)

Re: My Bold will not play You Tube videos

Hi! Try checking your APN. It should be the one specified by your provider. Try calling them, if your not sure of your APN.

Or as mentioned above. Try doing a soft reset. Also try clearing your browser history, cache, cookies.

Cheers! :smileyvery-happy:
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New Contributor
CepaBB
Posts: 2
Registered: ‎08-20-2013
My Device: Bold 9790
My Carrier: Lime

Re: My Bold will not play You Tube videos

Thanks. Yes, i was connected to Wi Fi network. It was something that developed only yesterday.

But re-starting my phone has made it work fine. Thank you so much.

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