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BlackBerry® Bold™

New Member
Posts: 2
Registered: ‎04-27-2012
My Device: Bold 9700
My Carrier: Orange

My Contacts are all messed up



I've got a Blackberry Bold 9700 on Orange UK network, using OS 5


When I go into my contacts, I can't seem to add a new contact, even if I type the number in on the home screen and try adding to contacts.


Nothing happens, and it wont even let me edit the contacts i've already got. It just doesn't do it, or in the extreme cases it just freezes and I have to turn it off and on again, i've tried rebooting it, i've tried just about everything I know to try and fix the problem.


Any help would be greatly appreciated

New Member
Posts: 2
Registered: ‎04-27-2012
My Device: Bold 9700
My Carrier: Orange

Re: My Contacts are all messed up

Not to worry, I've just seen on another post that I needed to un-install the latest update of Windows Live, which i've done, and now my contacts are working again. Thanks very much
Posts: 91,900
Likes: 24,150
Solutions: 6,234
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My Contacts are all messed up

IF you have upgraded in the past week your MSN/Live, AIM, Gtalk or Yahoo Messenger application, delete the upgraded application(s) from your device.
Then your Address Book will work.

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