01-16-2009 06:47 AM
My Blackberry Bold locked up on me and I had to take the battery out for it to unlock. When my phone rebooted, My Messages Icon(folder) has disappeared. I have my SMS and Email folders combined and everything worked fine until I took my battery out to reset the phone.
This happened before and after taking the battery out and rebooting the phone again, everything was back to normal and the Messages folder and Icon were there...not this time.
I have made sure that the Messages folder is not hidden and I can get the SMS folder if I have separate Email and SMS folders, but I would like to have them combined.
Any suggestions to fix this would be greatly appreciated.
01-16-2009 10:51 AM
Try resetting the theme or chage the theme.
Menu, options, theme, go to Which one is active and press menu and reset, if not appears change the theme to the other and check if you have the messages folder.
11-26-2010 10:31 PM
hi exactly the same problem has occured with my blackberry 8900 and also tried chaging the theme and rechanging it again but it was no use the main messgaes icon does not seem ti be found anywhere, as well as im unable to dial form my home screen after this
pls pls pls help as i do not want to format my phone or loose my data
11-26-2010 10:36 PM
hi exactly the same problem in the same way has occurred with my blackberry 8900 and im unable to bring it back even after changing themese. not only this after the messages icon has disappeared im unable to view call logs and not even able to dial from the home screen even though the home creen dialling option is on in the system
plsplspls help as i do nto want to loose my data and nor do i prefer formatting my phone
11-29-2010 11:57 PM
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB):
1) Register HRT
2) Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! Good luck and let us know!
11-30-2010 12:30 AM
At the risk of making an obvious, perhaps dumb, simple suggestion, I had this happen to me with a subfolder I had created recently and was all set for a radical fix, when I instead tried this -- 1) going to the homescreen, 2) hitting the Blackberry button, 3) selecting "Show All", 4) look for and hopefully find "missing" folder and select it, 5) hitting Blackberry button again, 6) unchecking "Hide" by selecting missing folder again (clearing the checkmark) and then 7) hitting Blackberry button again and toggling off "Show All" by selecting it. Once the homescreen displayed with only the non-hidden buttons showing, the missing folder was back.
07-31-2011 06:51 AM
11-28-2011 10:46 AM
I'd like you to know that I registered and everything on this page to personally thank you. I was having the worst time finding the folder and I tried every suggestion but with no luck. In the end it was "hidden". Sometimes its the simplest solutions are the last ones we try.