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jixde12
Posts: 2
Registered: ‎08-18-2013
My Device: 8900/9900
My Carrier: Etisalat

My bbm service isnt activating..

Iv subscribed to bbm a couple of hours ago (6:45pm GMT+4) till now iv not recieved any activation message.. My last Blackberry was 9860 torch, it usually takes 1hr or 30mins or even a couple of sec.. Did i do something wrong?
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Hall of Famer II
sdgardne
Posts: 48,285
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: My bbm service isnt activating..

Hi and Welcome to the Community!

Your mobile service provider is responsible for delivery to you of all the services for which you pay them. You'll need to ring them up to find out the status of your activation, as it will come from their system.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Developer
ratishnarayanan
Posts: 145
Registered: ‎07-26-2013
My Device: BlackBerry Z10
My Carrier: Vodafone

Re: My bbm service isnt activating..

Hi,

 

Just call SHARAFDG @ 800 344 357 [TOLL FREE] tell them the issue and it should be fixed immideately. 

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