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New Contributor
Posts: 4
Registered: ‎03-28-2013
My Device: 9900
My Carrier: +201094807771

My blackberry 9900 keeps restarting

my phone 990 and keep restart when i use 2G network also when i use camera flash its restart i sent my phone to repair  but they changed the flash but the problem still exist when i take a pic with flash phone restart also when i use 2G network i download 4 software the problem still exist i need urgent answer

Trusted Contributor
Posts: 141
Registered: ‎04-16-2013
My Device: bold 9900
My Carrier: 0

Re: My blackberry 9900 keeps restarting

sounds like you need to take it back to where you had it repaired and get them to run a diagnostic !!
New Contributor
Posts: 4
Registered: ‎03-28-2013
My Device: 9900
My Carrier: +201094807771

Re: My blackberry 9900 keeps restarting

i repaired  this phone in the place where i bought phone  and they told me  we nee to change the motherboard how come i bought  this mobile  in december 2012 mobile is defective and i will not trust in blackberry devices anymore Smiley Frustrated

Trusted Contributor
Posts: 141
Registered: ‎04-16-2013
My Device: bold 9900
My Carrier: 0

Re: My blackberry 9900 keeps restarting

changing the motherboard is like getting a brand new phone !!
They should have just changed it over at the beginning.
i would argue with the shop that they should have sent it to BB and given you a new one. it has a 2 year warranty !! assuming you bought it brand new
New Contributor
Posts: 4
Registered: ‎10-15-2012
My Device: Bold 9900
My Carrier: MTN

Re: My blackberry 9900 keeps restarting

Mine also does the same, it's really frustrating.

New Contributor
Posts: 4
Registered: ‎03-28-2013
My Device: 9900
My Carrier: +201094807771

Re: My blackberry 9900 keeps restarting

i will start to not trust blackberry again coz  most of blackberry mobile has a problem Smiley Frustrated Smiley Frustrated they are not care about the quality of their mobiles