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mire96
Posts: 1
Registered: ‎02-14-2012
My Device: Blackberry Bold 9900

My blackberry 9900 won't start, just red light blinking

I left my phone charging last night, and when I woke up I just saw the red LED blinking, but it doesn't turn on.

THE DISPLAY DOESN'T TURN ON EITHER, so it's not the problem in which the phone reboots over and over. The LED just blinks and then a long blink and then a pause. My computer won't recognize my cellphone. I tried batter pull but it didn't work. Any advice on what I should do?

Thanks.

JSanders
Posts: 86,612
Likes: 23,204
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My blackberry 9900 won't start, just red light blinking

Your best choice is to return it to your seller. RIM is aware of this issue and your seller will exchange on warranty.




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Regular Contributor
MHodge
Posts: 63
Registered: ‎02-12-2012
My Device: PlayBook

Re: My blackberry 9900 won't start, just red light blinking

If anything, try a soft reset:

BBKEY-1024x510.jpgPress Alt+Shift+Del

Please let me know if this helps..

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JSanders
Posts: 86,612
Likes: 23,204
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My blackberry 9900 won't start, just red light blinking


BB-Forum-Support wrote:

If anything, try a soft reset:

Press Alt+Shift+Del

Please let me know if this helps..


If you read his post, you'll see he's already done hard reset of removing the battery, which is a true reboot vs. the soft reset.

 

Again, bricked 9900s are a known issue and RIM is aware and offering warranty returns on the device.

There are hundreds of posts here in the forum on this issue.

 

By the way, nice signature there you have... where'd you get it :smileyhappy:




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code