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New Contributor
Posts: 5
Registered: ‎06-11-2013
My Device: bold 9900

My blackberry Bold 9900 is die

Dear sir,

I would like inform to explain you my blackberry problem the device gone off  suddenly, after that doesn't work.

I went to the Axiom telecom maintenance center to check it but no result the guy informed me that the device will not work again and I have no warranty. So kindly help me to resolved this problem ASAP

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: My blackberry Bold 9900 is die

Hi kraidi1982 and welcome to the BlackBerry Support Community Forums!

 

When you remove and re-insert the battery, does the LED light up? Are you able to try another battery to see if that works for you?

 

Thanks.

 

-CptS

 

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New Contributor
Posts: 5
Registered: ‎06-11-2013
My Device: bold 9900

Re: My blackberry Bold 9900 is die

my dear

 

i try new battery and there is no red light, please help me.

 

thanks

 

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: My blackberry Bold 9900 is die

Unfortunately, if there is no indication from the LED, it appears as though your BlackBerry smartphone may be no longer functional. I would recommend contacting your wireless network provider to inquire about warranty status.

 

Thanks.

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

New Member
Posts: 1
Registered: ‎06-18-2013
My Device: bold 9900

Re: My blackberry Bold 9900 is die

i have the same problem,suddenly the bold 9900 turned off and not switching on? however the red led indicator keeps on blinking ...

please assist if there is a fix for this.

 

grateful

New Contributor
Posts: 5
Registered: ‎06-11-2013
My Device: bold 9900

Re: My blackberry Bold 9900 is die

I went to warranty center to check, But the employee said that the warranty expired.The problem is that the device was functioning normally hours before the closing of a sudden for no reason

Forums Advisor III
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2

Re: My blackberry Bold 9900 is die

Reload your OS by reading this article

How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop Software fo...

 

Thanks.

Good luck!



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New Contributor
Posts: 5
Registered: ‎06-11-2013
My Device: bold 9900

Re: My blackberry Bold 9900 is die

I connect my blackberry by USP but it's not working completely, how can reload OS The device does not work at all

 

thanks for help but still device die

New Contributor
Posts: 2
Registered: ‎06-19-2013
My Device: Bold 9000

Re: My blackberry Bold 9900 is die

How about go to the store to claim the warranty? In my opinion, let the technicians handle this...

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Inner Balance Sensor
New Contributor
Posts: 5
Registered: ‎06-11-2013
My Device: bold 9900

Re: My blackberry Bold 9900 is die

[ Edited ]

There is a problem for the store does not receive the device if expired warranty

 

if u can call me to explain my case

 

thanks