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BlackBerry® Bold™

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New Contributor
saeema0e
Posts: 2
Registered: ‎07-16-2013
My Device: 9900
My Carrier: STC

My blackberry bold 9900 is sudenly totally not working

Greetings

 

My blackberry bold 9900 is sudenly totally not working even i charge it.

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Developer
josuefunes
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S
My Carrier: *

Re: My blackberry bold 9900 is sudenly totally not working

Hello saeema0e

 

Please remove the battery and plug it on your desktop. Switch it ON. Once it boot up, reinsert the battery and perform reloading of OS. See this article.

 

http://www.blackberry.com/btsc/KB11320

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New Contributor
saeema0e
Posts: 2
Registered: ‎07-16-2013
My Device: 9900
My Carrier: STC

Re: My blackberry bold 9900 is sudenly totally not working

I tried to re-load the OS through Desktop software but i could not and it said that the device could not be connected or communicated

 

 

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