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BlackBerry® Bold™

New Contributor
Posts: 5
Registered: ‎01-13-2013
My Device: Blackberry Curve 8520
My Carrier: Zain

My blackberry curve 8520 only loads to 75%

I was using my blackberry today and it kept getting stuck so I decided to take out the battery in an attempt of rebooting it, when it turned back on the loading screen appeared and it got stuck at around 75%, I took it out and did again with same results. I tried everything, removing the sim and the memory card, leaving it 20 mins, leaving it off, I even tried to turn it on on safe mode and it didn't work, please help. It's a new phone, it didn't take any damage, it never fell, it never went anywhere near water.

Hall of Famer II
Posts: 53,049
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: My blackberry curve 8520 only loads to 75%



About Safe Mode...did it not get into Safe Mode, with the same 75% situation? Or something else? And how long are you waiting before declaring it's "stuck" at 75%?


If you can't get it into Safe Mode, then these drastic measures may be all that you can try:

Hopefully you already have a good backup of your data, because in this condition, it's likely that you won't get the chance to take one.


Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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