Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Member
swastiputri
Posts: 1
Registered: ‎01-27-2013
My Device: Bold 9900
My Carrier: +60149314626

My blackberry won't loading and turn on

Hi, i would like to ask, why my dakota 9900 don't want to turn on? when loading it's not finish and freeze like that.. i already take out the battery for a long time but when i try to put in the battery, again the loading is not finish.. is there something wrong with my bb? thank you..

Please use plain text.
JSanders
Posts: 82,884
Likes: 22,682
Solutions: 5,840
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My blackberry won't loading and turn on

Have you recently installed any new themes or applications?

 

If so, try starting the device in Safe Mode and delete those apps from your Options > Device > Application Management.

 

***********
Article ID: KB17877 How to start a BlackBerry smartphone in Safe Mode http://www.blackberry.com/btsc/KB17877




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.