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BlackBerry® Bold™

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mrbenz7
Posts: 21
Registered: ‎03-04-2012
My Device: BlackBerry Playbook 64 GB

My camera stopped functioning!

I have a Blackberry Bold 9900 with 7.0 OS. When I try to use my camera, It says "unable to start camera. Close down running applications". Holding down my menu key does not bring up another window to close apps and I'm not sure how to do this!
Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: My camera stopped functioning!

Hi mrbenz7

 

Welcome to BlackBerry Support Community Forums

 

 

Look at this Knowledge Base Article and see if that helps to resolve your problem :

KB15544 :" Could not lunch Camera application " error appears when opening the Camera on the BlackBerry smartphone.

 

Sorry to say if  above suggestions fails you may need to contact your Carrier or Service Provider to see if  their is any hardware issue.

 

 

Prince

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