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BlackBerry® Bold™

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New Contributor
FMIJ
Posts: 2
Registered: ‎08-28-2013
My Device: Bold 9900
My Carrier: orange

My phone keeps turning on and off

Good morning everyone, 

 

I have a BB Bold 9900 which keeps turning on and off. I did the soft, hard, and factory reset but the phone is still not working properly. I even reinstalled the software using the "update" tool on BB desktop manager (installing a recent version or an older version of the software).

 

Has anyone ever experienced it and found a solution? Otherwise my team's BB Bold 9900 are going to be changed.

 

Thanks 

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Developer
ujwalnambiar
Posts: 432
Registered: ‎06-16-2013
My Device: Z10 LE
My Carrier: Airtel

Re: My phone keeps turning on and off

It may be because your battery is loose (moving around, and hence loosing contact)
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New Contributor
FMIJ
Posts: 2
Registered: ‎08-28-2013
My Device: Bold 9900
My Carrier: orange

Re: My phone keeps turning on and off

I just tried to use another battery but the issue remains... Thanks for helping. 

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