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BlackBerry® Bold™

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New Member
kezzakin
Posts: 1
Registered: ‎12-23-2012
My Device: Blackberry Bold 9790

My phone suddenly stopped working

My phone this morning, the touch screen isn't working and the scroll also isn't working but still clicks. The camera is also not working although these were all working last night. All the other buttons work and when it was plugged in, it said there was no software update for it. How do I fix this?

Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: My phone suddenly stopped working

Try this -


When you device is POWERED ON, remove the battery for a minute, and then reinsert the battery. This make a reboot to your device which resolves minor issues with the BlackBerry device.

tanzim                                                                                  
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