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BlackBerry® Bold™

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Visitor
slv81
Posts: 1
Registered: ‎04-12-2012
My Device: Bold 9700

NO BIS aster switchnig provider

Hello,

 

I bought a 9700 in Italy, from Wind and everything was fine.

One month ago, I move to the Netherlands, and pciked T-mobile and their blackberry specific plan.

 

Now, nothing relying on BIS is working. My Host Routing Table is empty. I tried to register the device through PIN and IMEI on the T-mobile page for Blackberry services but I didn't succeed, I only get the message that my device is not connected to the network.

 

I went also several times to T-mobile, but they didn't n manage to resolve the problem (they also changed the simcard). I also called Wind in Italy, to ask if the device is blocked somehow, but they told me that the device is not blocked at all.

 

Any clue?

thanks,