Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Member
Posts: 1
Registered: ‎03-19-2013
My Device: Bold 9780

Need help with email syncronization...

I added a friends email address to the emails on my phone because he wanted to send an email and it was not working through the browser. When i added the email, the phone asked if I want to syncronize the email address with the phone, I clicked YES by mistake and all my friends contact list from his email was added to my phone. I deleted his email from the phone but the syncronized contacts remained..  I have a blackberry bold 9780, and in Options > Device > Advanced System Settings > Default Services, I have 3 options, Calendar (CICAL) and my own email is there, Contact List (SYNC) where my friends email is, and Messaging (CMIME) where my email is again... I want to remove my friends email from Contact List (SYNC), and if I click the drop down list there is only his email there... please help ! I am sick of having 100000 contacts in my list...

 

Thanks a lot

Hall of Famer II
Posts: 50,279
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2582), Playbook (2.1.0.1526)

Re: Need help with email syncronization...

Hi and Welcome to the Community!

 

I'm not exactly sure which pieces of this KB might help you, but it seems to give instructions for wiping out just one contact list from a BB when multiples exist:

  • KB19704 Multiple Address Book contact lists are created on a BlackBerry smartphone causing issues with synchronization

Good luck!




Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code