Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
All New Topics | All New Posts
inside custom component

BlackBerry® Bold™

Reply
Topic Options
luisito483
New Contributor
luisito483
Posts: 4
Registered: ‎03-07-2013
My Carrier: T-mobile

Need some help on my 9900 bold, doesn't turn on

Options

‎03-16-2013 02:33 AM

Two day ago i was charging my bb9900, then all of the sudden it reset and didn't turn on again ever.... when i try to connect it for charge it keeps blinking wih the red light and doesn't do anything.

I tried to connect it without the battery in it and it does the same thing...!!

can somebody help me out with this problem please?

Report Inappropriate Content
Message 1 of 4 (349 Views)
Reply
0 Likes
Please use plain text.
 
Developer
Developer
Teaboy1748
Posts: 932
Registered: ‎03-24-2011
My Carrier: ATT

Re: Need some help on my 9900 bold, doesn't turn on

Options

‎03-16-2013 02:35 AM

Only blinking red lights? For how long?
It may sound like you have a bricked device.

http://supportforums.blackberry.com/t5/BlackBerry-Bold/BlackBerry-Bold-9900-Brick-Fix-red-flashing-l...
Report Inappropriate Content
Message 2 of 4 (346 Views)
Reply
0 Likes
Please use plain text.
 
luisito483
New Contributor
luisito483
Posts: 4
Registered: ‎03-07-2013
My Carrier: T-mobile

Re: Need some help on my 9900 bold, doesn't turn on

Options

‎03-16-2013 07:36 PM

That post that you gave me it's long time ago and the file to download isn't even there anymore..... tried to charge my phone for 2 hour with battery on and then took out the battery for 15 minute, then put the battery on again for 2 hours and nothing happens ..

When I connect it to the charge the red light keeps blinking and nothing happens...help plz!!

Report Inappropriate Content
Message 3 of 4 (309 Views)
Reply
0 Likes
Please use plain text.
 
Hall of Famer II
Hall of Famer II
sdgardne
Posts: 39,750
Registered: ‎11-28-2008
My Carrier: TMobile

Re: Need some help on my 9900 bold, doesn't turn on

Options

‎03-17-2013 04:55 PM

Hello!

It is possible that your battery or BB has experienced a problem...to test, this sequence is needed:

  1. Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
  2. Obtain access to a known good and identical BB...use your battery in it and see what happens

The results of this will indicate if it's your BB or your battery that has the problem.

Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels (Beta)
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Report Inappropriate Content
Message 4 of 4 (276 Views)
Reply
0 Likes
Please use plain text.