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Guru III
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Netgear WVPN824 WiFi issue connecting to BIS/BES

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‎02-12-2010 11:35 AM - edited ‎02-12-2010 11:37 AM

For a few days I have been trying to get WiFI working at work.

I can connect but only get a grey icon for WiFi so only hotspot browser works.

 

Upgraded router frimware, no luck

Upgraded other router firmware, no luck

 

Both are connected up this way

http://kb.netgear.com/app/answers/detail/a_id/965

 

I have tried with just one on (master only) and no connection to BES/BIS over WiFi.

 

I have looked at/changed  many settings and still it persists.

 

At home it works fine with different model Netgear router.

 

Router IP is static and separate from all other firewalls.

 


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Guru III
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knottyrope
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Re: Netgear WVPN824 WiFi issue connecting to BIS/BES

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‎02-12-2010 11:38 AM

Found a link about WMM (Wi-Fi multi-media) Settings in QOS.

 

still not fixed.


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Guru III
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knottyrope
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Re: Netgear WVPN824 WiFi issue connecting to BIS/BES

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‎02-12-2010 11:52 AM

Removed all extended range setting, since we use regular WiFi cards.

Disabled 108n

 

Even after battery pull, still not connecting. At home it takes less than a minute to connect.

 


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Guru III
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Re: Netgear WVPN824 WiFi issue connecting to BIS/BES

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‎02-12-2010 12:01 PM

After some thinking I disabled all settings on QOS with the slave powered off and able to connect.

Left UPNP on and WOW it worked. Woo Hoo.

 

But wait...Connecting the slave back and it fails, so I am getting closer but not there yet.


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Guru III
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Re: Netgear WVPN824 WiFi issue connecting to BIS/BES

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‎02-12-2010 12:08 PM

Does not make any sense, since the slave is not connected to the master via WAN port. I changed the QOS settings for the slave and now it works on that one too. I would think that QOS would be from LAN to WAN but it is not. No I can have faster surfing in the office. :smileyvery-happy:

 

 

 

 

My settings in QOS on both units.

 

 

WiFifix.jpg


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Guru III
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Re: Netgear WVPN824 WiFi issue connecting to BIS/BES

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‎11-09-2010 12:42 PM

Some WiFi routers do not support WPA2 AES-CCMP just AES, see if yours supports it.


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BESAdmin's, please make a signature with your BES environment info. SIM Free BlackBerry Unlocking FAQ
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Guru III
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knottyrope
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Re: Netgear WVPN824 WiFi issue connecting to BIS/BES

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‎02-09-2011 02:18 PM - edited ‎02-09-2011 02:21 PM

Some routers only supply 5 ghz for N type networks and the Torch will not connect to those unless you turn off N or change it so that N uses only the 2.4 ghz frequency that the Torch will work on.

 

Since it is also like a VPN connection to RIM services, some routers can only handle one VPN connection or just a few connections to any VPN. My home router will only allow me one connection and I have to turn off my wifi on Torch to connect to VPN at work.


Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
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BESAdmin's, please make a signature with your BES environment info. SIM Free BlackBerry Unlocking FAQ
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No Sleep Till BlackBerry 10, A BlackBerry Song by Lil E Click here to listen

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ddmanning
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ddmanning
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Registered: ‎09-10-2011
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Re: Netgear WVPN824 WiFi issue connecting to BIS/BES

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‎09-10-2011 11:49 PM

Thank You!!!  Thank Goodness for all you smart people who can fix these problems.  My bb torch has blazing speed at home on my netgear now. 

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navatala
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navatala
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Registered: ‎09-15-2011
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Re: Netgear WVPN824 WiFi issue connecting to BIS/BES

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‎10-17-2011 03:29 PM

I had the same issue and restarting the router also fixed it

 

I hate it when a reboot fixes something, it means the technology sucks...

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mlaxamana16
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mlaxamana16
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Re: Netgear WVPN824 WiFi issue connecting to BIS/BES

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‎01-13-2012 07:29 PM

where can i find the QoS?

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