11-20-2012 03:24 PM - edited 11-20-2012 03:41 PM
Dear Blackberry, I was having an issue with my Bold 9930 keyboard, every time I pressed the space bar it jumped 2 spaces and added a period, which got to be annoying, my phone is little over one year old.
So I decided to go to Verizon to see if they have any suggestions, which they did not! They blamed it on some apps?? Really!
I love my phone and have been a Blackberry user for years, but your carrier partners should do a better job in helping people.
So, I purchased a keyboard myself from a Canadian company and replaced it myself "Most people would not know how, and you will lose customers" which you can't afford that these days.
Anyways, it works like it's a brand new phone now and I love it.
So please take care of your loyal customers.