Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

New Member
Posts: 1
Registered: ‎05-06-2013
My Device: Blackberry 9790 Bold

New cover??

My 9790 cover is pretty messed up and I was wondering what I could do? I can't replace it myself due to the warranty seal. Would I be able to take it to my service provider and have them change it? Also would it be covered by the warranty or not?


I don't know if these questions can be answered on here but I thought id give it a try.


Thank you.

Please use plain text.
Posts: 85,729
Likes: 23,108
Solutions: 5,953
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: New cover??

Doubtful that your provider would replace that back cover. Physical damage is not normally covered under warranty.


You can always ask MTN, since you need the answer from them.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes

Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.