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RI
New Contributor
Posts: 5
Registered: ‎10-18-2010
My Device: Not Specified

New created contacts in blackberry did not appear in Microsoft Outlook contacts

Hi All

I am new guy working with BES version 4

I have a user that feedback to me lately whenever he try to created a new contact in his Blackberry, that contact fail to replicate to the Microsoft Outlook Contact. when i suggest to him that he might need to synchronize his device with the desktop manager, he mentioned he never has to do that.

 

True enough I check on my blackberry and found out every previous contacts I created in the device got replicated to the Outlook contacts

 

So out of curiousity, I try to created another contact just for testing purposes in the device and wait..it has been more than 2 days and that contact fail to show up in Outlook

 

Just wondering if anyone know what is going on.

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RI
New Contributor
Posts: 5
Registered: ‎10-18-2010
My Device: Not Specified

Re: New created contacts in blackberry did not appear in Microsoft Outlook contacts

Another thing I found out, the wireless synchronization is set to enable.