Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
Super Contributor
00bunge00
Posts: 623
Registered: ‎11-19-2010
My Device: Bold 9700
Accepted Solution

New number

Hi there, I have a Bold 9700 on Vodafone UK, on contract with a full blackberry data plan. I need to get a new number (which will involve a new contract I'm guessing) to use with the same advice! How difficult is it and what will I need to do to my device to work?
Please use plain text.
Super Contributor
00bunge00
Posts: 623
Registered: ‎11-19-2010
My Device: Bold 9700

Re: New number

I meant "to use with the same *device"
Please use plain text.
JSanders
Posts: 85,712
Likes: 23,106
Solutions: 5,952
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: New number

There won't be much heartache... you will get the new number/contract and have the BIS data plan added to the account. Once you pop in the new SIM in the device, you should be good to go -- as long as the BIS plan has been activated on the plan and provisioned to the SIM.

 

The SIM swap 'should' deactivate the PIN on the old number/account and transfer to the new account.

 

If you are NOT, a phone call to Voda to verify that your 9700 device was removed and not in use on the old account -- and has been added to the new account, is all that is needed.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Super Contributor
00bunge00
Posts: 623
Registered: ‎11-19-2010
My Device: Bold 9700

Re: New number

Thanks!
Please use plain text.
JSanders
Posts: 85,712
Likes: 23,106
Solutions: 5,952
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: New number

Welcome... it should be a seamless process.. but as always, gremlins may muddy up the process.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.