07-21-2012 12:37 PM
I have encountered a mischivious problem today ... I installed a program on my BB from apps world and restarted my mobile but to my utter surprise the phone kept on restarting more than 15-16 times ... now I am worried as to what has gone wrong and how do I rectify it ... as I am not able to get my phone ON so that I can uninstall the software ...
ANY suggestions please ... al my contacts and other stuffs are stuck in my phone ... and I didn;t take any backup yet since long time back ...
Please guide me up
07-21-2012 01:22 PM
Welcome to the Community,
Go to safe mode and then uninstall the apps that you had installed,Always remember it is highly recommended to keep a backup regularly for this kind of situations : How to start a BlackBerry smartphone in Safe Mode
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